Liwa Tower Hotel & Business Center is well known for its great service and friendly staff, that is always ready to help you. But this place has been rated below average by Google.
Affordable rated rooms and service, This hotel near by bus stop and it is in city centre For guruvayoor temple visit i only stayed here. It is a good hotel and with good restaurant Receptionist helped and guided a lot regarding our trip Service: 5
Cheap & best Updated AC Rooms, Abhilash is nice Gentle Manager at Reception, Asha is Excellent Service Oriented at Restaurant, Overall we enjoyed the Hotel Facilities. Service: 5
I had a very bad experience with the hotel. Me along with 2 of my colleagues occupied a room to attend a wedding which was happening near by. First of all, the rooms were ill maintained with dirty linen, leaking taps, inadequate services like no dental kit, no complimentary breakfast (very less options for the paid Breakfast)and even found cockroaches in the wardrobe. However we didn't raise an issue then as we had to stay for only about 10 hrs. But Once we checked out of the hotel we hada call from them that the linen we used was missing and accused us on taking it which they told that it was captured in the cctv. It was later informed that it was recovered and was their mistake. I wonder how can a staff misbehave to a customer without proper evidence? Also inorder to validate their argument, they even told about cctv capturing it. So does that mean they have kept cameras in your private rooms? Rather than being insensible, it is violating the basic right of privacy. Please avoid this hotel as it can be a traumatic experience.
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Response from the owner6 months ago
this a fake review. This is not going to affect our reputation as We call as per our sop