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Response from the owner
a month ago
Dear Guest, we’re sorry for the inconvenience you faced. During the festive season we follow a first come, first serve policy and do not accept reservations through third-party platforms, as we have often experienced no-shows which result in table losses. We understand this may have caused disappointment, but this policy helps us serve all guests fairly during peak times. We will also review your feedback regarding staff interaction to ensure better service.
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