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Response from the owner
a month ago
Dear Vishal, Thank you for taking the time to share your concerns about your recent experience with Little Punjab. I'm so sorry to hear that our unusual request for payment beforehand caused inconvenience. I want to assure you that this was an isolated incident and not a standard practice for us. I understand that our prices may not have met your expectations, and I apologize if our quality of food didn't live up to your standards. I'd like to assure you that we're constantly working to improve our offerings and value proposition. Your feedback is invaluable in helping us achieve this goal. I want to assure you that we value our loyal customers like you and would like to make things right. I'd like to request more details about your experience, including the order number and the specific dishes you ordered, so that we can investigate and take necessary actions. You can share these details with me on my direct number 7738551197, and I'll ensure that your concerns are addressed right away. Once again, I apologize for the poor experience and any frustration it may have caused. Your business is important to us, and we'd like to invite you to give us another chance to serve you better. Warm Regards, Team Little Punjab