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Response from the owner
20 days ago
Hey Atharva ji! We're extremely sorry to hear that your experience at Liberty Family Restaurant was disappointing . We understand how frustrating it can be to wait for your order and receive it in a less-than-ideal condition ️. We apologize for the mistakes made in packing your order, resulting in spilled and cold food . We also regret that the quality of the food did not meet your expectations, and you felt it lacked freshness and taste . At Liberty Family Restaurant, we take pride in serving high-quality food and providing excellent service. It's clear that we fell short of our standards in your case, and for that, we're truly sorry . We'd like to make things right and resolve the issue as soon as possible. Could you please share more details about your experience, including the order number and the specific items you received, with our customer care team on 089560 22322? We'll do our best to address your concerns and ensure that your problem is resolved right away . Once again, we apologize for the inconvenience and disappointment caused. We appreciate your feedback and will use it to improve our services. Your satisfaction is our top priority, and we're committed to doing better in the future . Warm Regards, Team Liberty Family Restaurant