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Response from the owner
a month ago
Dear Mr. Emmran,Greetings from Le Lac Sarovar Portico, Ranchi!!! We really appreciate your feedback on our service, and we're particularly glad to hear about your positive experience with Ayush at the front desk. Your kind words about our hospitality and proactive customer service make us proud. It’s always when guests acknowledge our staff's efforts that we feel our dedication is well rewarded. You're absolutely correct in saying that new towels can elevate comfort levels and your suggestion is well received. We're currently in the process of renewing these, which will bring an improved experience for all of our guests. We're reading this with big smiles, knowing that you'd choose our hotel when in Ranchi. Once again, we acknowledge your valuable feedback—it helps us maintain our quality of service and strive for better.Thanks & Regards,Le Lac Sarovar Portico