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Response from the owner
a month ago
Hello Aman Jain ji, Thank you for sharing your experience with us. We deeply apologize for the inconvenience you faced with our Sev Tamatar Thali. We understand that finding a piece of plastic in your Paratha is unacceptable and indeed a health hazard. We sincerely apologize for this mishap and the lack of urgency shown by our staff when you reached out to us. This is not the level of service we strive to provide. We would like to assure you that we take food safety very seriously and have already taken immediate action to address this issue. We have retrained our staff and reinforced the importance of maintaining food quality and safety standards. We would appreciate it if you could kindly share more details about your experience on our contact number 078777 74999 so that we can investigate this matter thoroughly and take necessary steps to prevent any recurrence. Your feedback is important to us and we want to ensure that this never happens again. Once again, we sincerely apologize for the inconvenience caused. We value your patronage and hope to have the opportunity to make it right in the future. Warm Regards, Team LCD Restaurant & Juice ️