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Response from the owner
20 days ago
Hello Soumik,Thank you so much for taking the time to share your feedback. We're truly glad to know you enjoyed the food and the atmosphere at Lake Side – it means a lot to us!We're equally sorry to hear that your experience with our service didn’t meet expectations. Please accept our sincere apologies. This is definitely not the kind of impression we aim to leave, and we’re already working with our team to improve and ensure a smoother experience for every guest.We’d love to have you visit us again so we can serve you better and give you the complete experience you deserve.Warm Regards,Team Lake Side – Cafe & Eatery