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Response from the owner
19 days ago
Hi Garvit,I'm deeply sorry to hear that your experience at La Nature Hotels & Resorts was marred by poor service and unsatisfactory conditions. I understand that the cleanliness of our pool was not up to your expectations, and I apologize for any discomfort or concern this may have caused.I want to assure you that we take your feedback seriously and are committed to providing a safe and enjoyable environment for all our guests. I would like to investigate this matter further and understand the specific issues you faced during your stay. Could you please share more details about your experience with our pool and the services you received? You can reach me directly on 7742437146, and I will ensure that your concerns are addressed promptly.Once again, I apologize for the inconvenience and disappointment caused. We value your feedback and would like to make things right. We will take immediate action to rectify the issues and prevent such incidents in the future.Warm Regards,Team La Nature Hotels & Resorts