HOTEL LANDMARK PURI

Name: HOTEL LANDMARK PURI
Address: Renuka Lane, Swargdwar, Sea Beach Rd, Puri, Odisha, India
Telephone: +918763866877
Rating: 3.7

790 votes

#274 of 687 restaurants in Puri

Open now 7AM - 11PM

Renuka Lane, Swargdwar, Sea Beach Rd

Puri, Odisha, India

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Visit this place and have great tea. This restaurant is well known for its great service and friendly staff, that is always ready to help you. But HOTEL LANDMARK PURI has been rated below average by Google.

Recommended by Restaurant Guru

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Ratings of HOTEL LANDMARK PURI

Google

(3.7/5)

790

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Asish Dey 10 months ago on Google

As per location it's little bit expensive,but as per facilities and service it's value for money. Rooms: 4 Service: 5 Location: 3 Hotel highlights: Great value

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Dr AMIT KUMAR PRADHAN 10 months ago on Google

I stayed here with my family for 2 nights...room was spacious & clean...major plus point was bathroom,which was so clean &well maintained that just made me happy... restaurant food was also nice & they deliver food to our room too..This Hostel gives you easy access to both temple and beach...my stay here was pleasant & joyful...I will definitely recommend this property... thanks to hotel landmark management Rooms: Room was spacious and we'll maintained Nearby activities: Just 200 meter from sea beach Walkability: Walkable 1.3 km from jaganath temple...you can easily access it from sea beach road Food & drinks: Has it own restaurant in the basement Rooms: 5 Service: 4 Location: 5 Hotel highlights: Great value

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deepak kumar 2 years ago on Google

Very unpleasant and awful experience staying in a hotel landmark Puri. I checked in to this hotel on 29/10/22 at morning 1015ish and the hotel team allocated me room number 121 in ground floor for my family ( 3 adults and one child). I booked this hotel via MMT and they charged me around 3.6 K for a AC double bed delux room for one day stay. The room wasn't ready for check in at all and i have to stand around 5 min in front of room door as the room service staff was mopping the room floor and while other staff were changing the bed sheets. No bath towel was provided by the hotel when I checked in. The bathroom geyser was not working and when I informed it to their service staff at around 1100 AM, they said they will check it. No one turned up to fix geyser in next 1 hour. We finally took the bath using cold water as we were getting late to visit the puri temple. While going to temple I handed over my room keys to front desk and asked them to fix the geyser issue by the time I come back to hotel in evening, and if issue can't get fixed please allocate me another equivalent room for my one day stay. They said they will get geyser fixed in next 2-3 hrs. I came back hotel at around 4:15 PM and the hotel team informed me that geyser is now working ok. I called the hotel restaurant to take order for tea and the response from them tea order will be taken after 5. The restaurant team has taken their lunch so we can't make tea now and you call us again after 5 PM. How funny, this is their restaurant team. I informed this to front desk team and they said they will check with restaurant. I left to puri beach at 5 PM and came back to hotel room at around 7:30 PM. I was surprised to see the bathroom Geyser wasn't working at all. The front desk team lied to me when I came back after temple darshan. I called again on their service desk number and they said they can't fix the geyser today. I finally went to their reception area to speak to front desk team for issues that i was facing since morning and they (reception staff who was sitting next to heavy-built guy in the reception area) started arguing with me, said they can't fix the geyser and it can be done tomorrow. I said please change my room as I don't want my family to suffer more here. The reception team refused it at first. I challenged them this is not the ethical way to behave with customer, and somehow they agreed to change the room finally at around evening 8 PM and then allocated me another pathetic dark gloomy room 119. I didn't have any option so I shifted so that my family need not to take bath in cold water next day morning. Room 119 was another disappointment. My family member has to sleep on a mattress that was kept on floor as there was no any bed for 3rd member due to small room compare to the previous room 121. Somehow I spent night with my family and left room next day at morning 8 AM. Horrible food service. Blend breakfast and food served. I requested restaurant team to provide a jug of hot water for drinking, which they were very reluctant to accept my request. Even for water bottle and towels I have to chase the front desk ample number of times. I felt like cheated from hotel landmark team due to incompetent front desk team. Horrible front desk staff with fake smile on face. A front desk team member who was with another heavy built manager was very rude, lied about my checkin saying you checked in at morning 0830 AM, which I counter asking him to check check in register entry to see the correct time 1015ish. No respect for customer. Worst hotel staying experience. Probably Landmark team to work on improving behaviour of front desk team to take care of customers need for a comfortable stay in a beautiful city Puri.

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