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Response from the owner
a month ago
Dear Vikram Singh,I'm so sorry to hear that your experience with Kumar Cakes & Bakes was disappointing, particularly when it came to the quality of our donut. It's unacceptable that the product didn't meet our usual standards, and I'm truly sorry that your child was unable to enjoy it.I understand that you reached out to our owner, and I want to apologize for any frustration or misinformation they may have provided. We value our customers' feedback and take all concerns seriously. I'd like to make it right and resolve this issue as soon as possible.Please give me a call on 8199999967, and I'll do my best to understand what went wrong and provide a suitable solution. Your satisfaction is our top priority, and I assure you that we'll do everything possible to ensure that our products meet the high standards you expect from us.Thank you for sharing your feedback, and I look forward to speaking with you soon.Warm Regards,Team Kumar Cakes & Bakes