Kumar Cakes & Bakes

Hey Sonia, I'm so sorry to hear that you had a terrible experience at our Sector 13 shop. I can imagine how frustrating it must have been to deal with a staff member who was not attentive to your needs and seemed to be more focused on chatting with others. Regarding the cake, I'm deeply sorry that it did not meet your expectations. We take pride in the quality of our baked goods, and it's unacceptable that the caramel almond cake you purchased was not fresh and had poor taste. We also understand that the dry bread was not up to our usual standards. I want to assure you that we're taking immediate action to address these issues. I'd like to invite you to share more details about your experience, including the date and time of your visit, with me directly. You can reach me at 8199999967, and I'll make sure to get your issue resolved right away. Once again, I apologize for the poor service and subpar products. We value your feedback and would like the opportunity to make it right. Please give us another chance to show you the high-quality service and products you expect from Kumar Cakes & Bakes. Warm Regards, Team Kumar Cakes & Bakes

Hello Abhishek, We are disheartened to hear that your recent experience at Kumar Cakes & Bakes did not meet your expectations. We understand that the small gestures, such as a warm greeting, can make a significant difference in our customers' overall satisfaction. We would like to apologize for the lack of civility shown by our staff, including the thin boy and the owner, during your visits. This is not the level of service we strive to provide, and we will address this issue immediately. We would appreciate it if you could share more details about your experience with us, including the dates and times of your visits, by calling us on 099960 33033. This will enable us to investigate the matter further and take necessary corrective action. Once again, we apologize for the inconvenience caused and assure you that we will do everything possible to ensure that our staff provides a warm and welcoming atmosphere for all our customers. Warm Regards, Team Kumar Cakes & Bakes.

Dear Abhishek Jaitly ji, We're absolutely thrilled to hear that you've had an exceptional experience with our bakery! Your kind words about the taste are music to our ears, and we're grateful for your feedback. We take pride in using only the finest ingredients and putting our heart into every single cake that leaves our shop.Thank you for taking the time to share your delightful review with us. We're thrilled that you've enjoyed our creations and can't wait to serve you again soon! Warm Regards, Team Kumar Cakes & Bakes