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Response from the owner
a month ago
Hey Nayeem! I sincerely apologize for the distressing experience you encountered during your visit. It’s unacceptable that you faced issues with the seating, service delays, and the quality of the food. I want you to know that we are reviewing our table setups and service protocols to ensure this does not happen again. Your feedback about the dishes will be relayed to our kitchen team for immediate improvement. Your satisfaction is our priority, thanks for sharing your Kimling experience!