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Response from the owner
a month ago
Hello Amit ji! We're deeply sorry to hear that your dining experience at Khaugali Surti Dosa, Chinese & Punjabi was not up to your expectations. We understand that the taste of our food was not satisfactory, and that's unacceptable. We're particularly disappointed to hear that the fried rice you ordered was prepared from stale rice, which is not the standard we strive for. We want to assure you that we take your feedback seriously and are taking immediate action to address the issue. We're going to speak to our kitchen team to ensure that this mistake doesn't happen again in the future. We'd like to make things right, Amit ji. We'd love to hear more about your experience and the specific issues you faced. Please feel free to share more details with us on our dedicated contact number 090331 14085. We'll resolve your problem right away and ensure that you receive the best possible service from us. Thank you for taking the time to share your feedback with us. We value your opinion and look forward to serving you better in the future. Warm Regards, Team Khaugali Surti Dosa, Chinese & Punjabi