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Response from the owner
a month ago
Dear Priya, We take concerns about food quality and hygiene extremely seriously. Your comments regarding the use of artificial colors and cooking oil are particularly alarming, and we assure you that we are immediately looking into this matter with our kitchen and supply team. Our goal is to always serve safe, fresh, and high-quality food, and your experience clearly did not reflect those standards. We understand how upsetting this must have been and truly regret that your visit left you feeling this way. Please know that we are committed to addressing your concerns thoroughly and transparently. If you're open to it, we would appreciate the chance to speak with you directly and gather more details. This will help us take appropriate corrective action and ensure this doesn’t happen again. please share your contact details at [email protected], so our staff can get in touch with you ASAP. Or if it would be possible for you, please call me at +91 93113 78241 and I will assist you personally to get this issue rectified. Thank you for your cooperation. Prithvi Cluster Manager