Khan Chacha- Dwarka

Dear Chirag, Thank you for visiting us, and I truly apologize for the long wait time you experienced during your recent dine-in visit. We understand how frustrating delays can be, especially when you’re expecting a relaxing and enjoyable meal. Please know that this is not the standard we strive for, and we are actively working to improve our service speed and ensure a smoother experience for all our guests. Your feedback is incredibly valuable to us, and we’re taking it seriously. We are currently reviewing our kitchen operations and staffing to prevent such delays in the future. As a gesture of our appreciation for your patience, we’d love the opportunity to make it up to you. Please let us know the best way to reach you or feel free to mention this message on your next visit. We hope to welcome you back soon for the experience you truly deserve. Thank you. Prithvi Cluster Manager Thank you. Khan Chacha"

"Hi, Thank you for bringing this matter to our attention. First of all, let me personally apologie for your bad experience. I want to assure you that any matter concerning your safety and hygiene is extremely important to us. We want to investigate this matter and resolve it for you immediately. May I request you to provide your contact details and invoice at [email protected]. Our senior management will get in contact with you shortly. Thank you for your cooperation. Prithvi Cluster Manager "