Khan Chacha

"Hi, Thanks for bringing this to our attention,I have made a note of each of your concerns and we'll look into rectifying them immediately.Let me personally offer you an apology for this experience. Please know that we take great care in preparing your orders so you can have the best experience. We have set standard operating procedures to make sure the food is cooked optimally. Along with this we have a dedicated team for quality assurance that personally checks everything to ensure the highest standards. However, I apologise for this oversight. Our senior management would like to get in touch with you ASAP to rectify this, may I request you to send your details, along with your customer invoice and feedback, to [email protected]?Thanks for your cooperation and understanding.Prithvi Cluster Manager "

"Hi, Thank you for reaching out to us.We are truly sorry about your unsatisfactory experience. All of your concerns have been noted down. Let us assure you that they will be reviewed ASAP.We want you to have the best experience so if there's anything else you would like to discuss, we want to get in touch with you. Please drop your contact details and query at [email protected] you for your understanding.Team Khan Chacha"

"Hello,Thank you for reaching out to us.We're truly sorry to hear about your unsatisfactory experience. We have made a note of each of your concerns and we'll look into rectifying them immediately. We do want to assure you that our team makes fresh rolls for each order. But we understand that the order might get delayed during transit. But your frustration is understandable, so to help, we've included reheating instructions with your order that will help revive your roll to perfection. If there's anything else we could help you with, please reach out to us at [email protected] anytime, and someone from our team will reach out to you ASAP.Thank you for your cooperation and feedback.Team Khan Chacha"