Kenilworth Hotel, Kolkata

Name: Kenilworth Hotel, Kolkata
Address: 1 And 2, Little Russel St, Kolkata, West Bengal, India
Telephone: +913366214100
Price range: $$$
Rating: 4.4

6535 votes

#8754 of 17675 restaurants in Kolkata

Fast food

$$$$ Price range per person INR 1,000

1 And 2, Little Russel St

Kolkata, West Bengal, India

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After visiting Sri Aurobindo Bhawan, you can look over the menu at this cafe. Kenilworth Hotel, Kolkata is famous for its great service and friendly staff, that is always ready to help you. Google users who visited this place state that the most suitable score is 4.4.

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Abhishek Saha a month ago on Google

My stay at the Kenilworth Hotel in Kolkata was a real mixed bag. I had told them beforehand that it was my birthday, so it was a huge letdown when they didn't acknowledge it or make any special arrangements. It just felt like a significant oversight. To make matters worse, I was shocked to be given a smoking room by default when I checked in. When I brought this up, the front desk staff were incredibly rude. After some back-and-forth, they ended up moving me to a downgraded room on a lower floor. The view was terrible—just a construction site—and there was no privacy at all; people from outside could see everything. On the bright side, the breakfast was a fantastic experience. The food was excellent, and the restaurant team was absolutely wonderful—so friendly and attentive. I was also pleasantly surprised that they had avocado toast, which is a rare and welcome find. Ultimately, while the restaurant staff and food were top-notch, the disappointing start to the stay, from the rude front desk to the unacceptable room situation, really soured the entire experience Service: 2

Response from the owner 27 days ago

Dear Guest, Namaste, Thank you for bringing your recent experience to our attention. We’re truly disappointed to hear that we didn’t meet your expectations, and we want to personally apologize for any inconvenience or frustration you may have experienced. At Kenilworth Hotel, we strive to provide exceptional service to every customer, and it’s clear we fell short in your case. We assure you that we’re taking your feedback very seriously and are using it to implement immediate improvements. We would greatly appreciate the opportunity to make this right and show you the level of service we’re truly capable of providing. Thank you again for your valuable feedback. We’re committed to earning back your trust and ensuring your next experience with us is a positive one. We hope that you will return soon, so that we may serve you with the best once again! With Warm Regards, -The Kenilworth Management

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Meghali Daniel 2 months ago on Google

Recently my husband and I stayed at Kenilworth Hotel Kolkata and we had a most enjoyable time. Everything was just perfect, the staff, the location and the hotel itself was perfect. The food was simply superb. Would definitely stay here whenever we visit Kolkata. I rate it 10/10. Service: 5

Response from the owner 2 months ago

Dear Guest, Namaste. Thank you so much for your wonderful feedback. We are delighted to hear that you and your husband had such an enjoyable stay with us. Your kind words about our staff, location, and food mean a lot to the entire team. We look forward to welcoming you back on your next visit to Kolkata. With Warm Regards, - The Kenilworth Management

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Sohaib Ahmad 3 months ago on Google

I had a wonderful stay at Kenilworth Hotel, Kolkata. The property is elegant, well-maintained, and ideally located, but what truly made the experience exceptional was hospitality. A huge shoutout to Rohan, Ashmita, and Kevin — they were absolutely amazing. Would definitely recommend and look forward to coming back!

Response from the owner 3 months ago

Dear Guest,Namaste.Thank you so much for your kind words and wonderful feedback.We are delighted to know that you had a memorable stay with us at Kenilworth Hotel, Kolkata. It’s heartening to hear that you appreciated the elegance, cleanliness, and location of our property. We are especially grateful for your kind recognition of Rohan, Ashmita, and Kevin — we will surely pass on your appreciation to them.Your recommendation means a lot to us, and we truly look forward to welcoming you back soon! With Warm Regards, - The Kenilworth Management

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