Kateeza Mandi Restaurant Arabian, Chinese,Tandoor - Puttur, Andhra Pradesh

Hello Sithik, We are genuinely sorry to hear about your recent experience at our Arab restaurant. Your satisfaction is our top priority and we apologize for any inconvenience caused. We understand that you had ordered chicken gravy, but were given chicken 65 instead. This is definitely not the kind of service we strive to provide, and we apologize for the mix-up. We will investigate the matter and ensure that such mistakes are not repeated in the future. We sincerely apologize for the long wait time you experienced. We value your time and it is certainly not acceptable. Our team will review our processes to address this issue and work on improving our speed of service. We would like to make it up to you for the disappointment you faced. We request you to share your contact details on our shared number 085772 60999 so that we can reach out to you and resolve the matter promptly. We truly hope to have the opportunity to make amends. Thank you for bringing this to our attention, Sithik. We appreciate your feedback as it helps us improve. We hope you will give us another chance to serve you and provide you with the exceptional dining experience we are known for. Warm Regards, Team Kateeza Mandi Restaurant

thank you so much

Thank you so much for your valuable feedback