K
Response from the owner
a month ago
Dear sir ,Please accept our sincerest apologies for the issues you encountered with the bathroom accessories in your room during your recent stay. We are truly sorry that your experience was not up to your expectations, and we regret any inconvenience or discomfort this caused. We pride ourselves on maintaining a high standard for all our facilities, and we are disappointed that we missed the mark in your case. To address this, we have already scheduled a full maintenance check for room and Conference hall to ensure all accessories are in perfect working order for future guests. We value your feedback, as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with the excellent experience you deserve. Sincerely, Shekhar Chaudhari G. manager Hotel kamal paradise