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Response from the owner
2 months ago
We’re very sorry to hear about your experience . Kindly note that your recent orders were delivered through Zomato. Once the food leaves our cafe, delivery and order handling are managed by Zomato. If there has been any change or issue with your order during delivery, we request you to raise a complaint directly with Zomato support so they can assist you immediately.This review section is mainly for our dine-in customers, but we truly value your feedback. Please be assured we always prepare and pack your order correctly from our side.