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At this restaurant, you can order food as a takeaway. Many visitors come here to try nicely cooked fried chicken burgers, fried chicken wings and fried chicken. If you look through the guests' comments, the staff is competent at KFC. Prompt service is something clients like here. You can pay your attention to the enjoyable atmosphere. But google users rated this place and it didn't achieve a high rating.
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Visitors' reviews on KFC
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Ajit A
2 months ago on Google
Very poor quality dine in. Not clean. Full of flies. No AC. Smells. No idea KFC outlets can stoop to this level. Service: Dine in Meal type: Lunch Price per person: ₹800–1,000 Food: 1 Service: 1 Atmosphere: 1
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AKASH MOHANAN
3 months ago on Google
Food: 4 Service: 4 Atmosphere: 4
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Shane Shaji
3 months ago on Google
Disappointing Experience I recently ordered from the KFC outlet at Verumkal Square, near KSRTC, Thodupuzha, Kerala, via the KFC app. I opted for the 5+5 bucket, priced at ₹639.04 (plus GST), which included five hot and crispy chicken pieces and five strips. Unfortunately, my experience at this outlet was far from satisfactory. Service & Waiting Time Right from the beginning, my visit was marked by frustration. Despite placing an order through the app, I had to wait an unreasonably long time before receiving my food. When I inquired, I was informed about a machine defect—though whether this was a genuine issue or an excuse remains unclear. Efficient service is a key expectation at any fast-food chain, and this delay set a negative tone for the visit. Packaging & Quality Since I opted for a takeaway, I expected the packaging to be durable enough to keep my food intact. However, by the time I reached home, the box had become wet to such an extent that even the outer KFC paper delivery bag was soaked and tearing apart. Upon opening, I found that the box was drenched in oil, completely ruining the presentation and texture of the chicken. Taste & Freshness While the pieces were still hot, the crispiness was completely lost, which is the hallmark of KFC’s fried chicken. The chicken felt oily, soggy, and bland, lacking the signature KFC flavor. Instead of the usual satisfying crunch and spice, the taste was flat, making it feel like a low-quality or duplicate version of KFC. Outlet Ambiance & Overall Experience Apart from the food quality issues, the outlet’s condition was equally disappointing. The air conditioning wasn’t working, making the place uncomfortable. Additionally, the receipt was a simple A4-size printout on their computer, which felt unprofessional for a reputed brand like KFC. Given these factors, it was no surprise that the outlet was completely empty during my visit. Final Verdict This experience was a major letdown from what one expects at KFC. From service delays and poor food quality to terrible packaging and a lackluster ambiance, everything about this visit was disappointing. If KFC aims to maintain its reputation, they seriously need to improve this outlet’s management and quality control. Would I recommend this KFC outlet? Absolutely not. KFC lovers would be better off avoiding this place unless significant improvements are made. Service: Takeaway Meal type: Dinner Price per person: ₹600–800 Food: 1 Service: 1 Atmosphere: 1
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ClosedOpens at 11AM
$$$$
Price range per person INR 200 - INR 400
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Address
Verumkal Square, near KSRTC, Thodupuzha, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Wheelchair accessible
Opening hours
| SundaySun | 11AM-10PM |
| MondayMon | 11AM-10PM |
| TuesdayTue | 11AM-10PM |
| WednesdayWed | 11AM-10PM |
| ThursdayThu | 11AM-10PM |
| FridayFri | 11AM-10PM |
| SaturdaySat | 11AM-10PM |
Website
Instagram
@kfcindia_official
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