I had a very disappointing experience at KFC. The service was extremely poor — the staff took a long time to deliver the order. On top of that, the restaurant didn’t have proper air conditioning, making it uncomfortable to sit and wait. For a brand like KFC, I expected much better service and facilities. Definitely not worth the visit this time. Food: 3 Service: 1 Atmosphere: 1 Service: Dine in
The worst experience I ever had iny life. I was born and raised in Dubai so I had gone to multiple kfc restaurant.it is my second time going to kfc in Kerala and I have to say they don't even match the service there in Dubai not even a little.If u are looking for an expensive, small sized quality food this is perfect for u.I came here with my family. The food ......we ordered a bucket sized chicken strips,wings,leg pieces and what we got was medium sized box with small pieces of wings,strips,and leg pieces. And it was almost cold too and slightly soggy(but it is bearable). We were sweating the entire time and asked one of the employee to raise the temperature of the air conditioner but they said it was the maximum temperature I was flabbergasted because it felt like they didnt turn on the ac.they only time we felt the cold air was when the customers come inside or go out of the door(there is a ac near the door)that's the only air conditioner I saw there.we complained this to the manager but it was no help.I hope they could improve this . Not only in here but most of the branded food companies do this in Kerala. In Dubai we get a meal for less money but in here we it's the opposite. Food: 2 Service: 1 Atmosphere: 1 Service: Dine in Meal type: Dinner Price per person: ₹400–600 Recommendation for vegetarians: Would not recommend Vegetarian offerings: Clearly labelled vegetarian dishes, Not sure Vegetarian options: There is a veg mayonnaise (it's the dipping sauce)