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Response from the owner
21 days ago
Dear Mohammed Mansoor Ali M, Thank you so much for your valuable feedback. We understand your concern—when it comes to chaat, that freshly made “piping hot” touch is a big part of the experience, especially when you think of the authentic roadside charm. If the temperature fell short during your visit, we truly apologize. That's not the experience we aim to deliver. At Karaikal Iyangars, we prepare every dish with care, hygiene, and traditional flavors. But your point is well taken: chaat should feel hot and freshly tossed, just like on the streets—but in a clean, quality-conscious environment. We've passed on your feedback to our kitchen and service teams to ensure better coordination between preparation and serving so the items are delivered fresh and hot—not just tasty, but temperature-perfect. We’d love to invite you again soon and make sure you get the full experience you expected. Thank you once again for helping us stay authentic, consistent, and customer-focused.