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Response from the owner
a month ago
Dear Vignesh A, We want to apologize for the poor and unacceptable experience you had with our customer service. This is not the standard we uphold, and I completely …Dear Vignesh A, We want to apologize for the poor and unacceptable experience you had with our customer service. This is not the standard we uphold, and I completely understand how frustrating this must have been for you. Please know that we take your concerns very seriously. We are addressing this matter internally and reinforcing our training programs to ensure that our staff delivers respectful, efficient, and professional service at all times. Your feedback is invaluable in helping us improve, and we are actively working on preventing such incidents in the future. To make things right, I would love the opportunity to resolve this issue for you. Please let me know how we can assist you further—whether by rectifying the situation, providing a suitable resolution, or offering compensation where applicable. Your satisfaction is our priority, and we truly appreciate your patience. Once again, I deeply regret your experience, and I appreciate you bringing this to our attention. Please feel free to reach out to me directly at +917736746374 and I will personally ensure your concerns are addressed promptly. Thank you for your time, and we hope to have the opportunity to restore your trust in us. Best regards, Renjith CP BDM KIFLMore
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