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Jimis Burger
18 days ago
Hey Vaibhav,Thank you for writing to us. We apologize for the experience you had.We assure you that at Jimis, every order is packed fresh and hot, and it is dispatched as soon as the rider arrives.The delivery riders are prompt most of the time, but we understand that sometimes delays occur due to unforeseen circumstances, which may have resulted in making the food cold.Please share your order ID and details at [email protected] so we can investigate this issue further with our delivery partner.You are super important to us. We hope to have another chance to serve you better the next time you order!We hope you have a great day ahead. -Jimis Crew