In case the rain took you by surprise during the promenade around Bhatia Park, stop by this restaurant. If you are fond of Chinese cuisine, come to Jampot CoffeeShop. At this place, visitors may have nicely cooked soup.
A number of guests suppose that the staff is terrific here. Service at this spot is something one can call fine. But this restaurant has been rated below average by Google.
1. No cutlery with napkins kept on our table, even after asking they just got 2, we are 5 of us.
2. Ordered soup sweet corn and Asian greens, Asian green came first 1/2, however the waiter when asked which is this he said sweetcorn. So 2 of us who suppose to have sweetcorn started having and realised their is no corn. When asked again other waiter said it’s Asian green soup. Full confusion as both soup looked similar… asked to cancel sweetcorn then and give Asian greens,, took almost 30 min to get the other soup.
3. When asked for a an extra bowl, the waiter serving brings the empty bowl with his fingers inside the bowl (exactly like a road side dhaba waiters wud bring).
4. Ordered a veg Risotto for my 6 year old kid which came early and we started feeding our son. In the middle almost finishing half, he wanted to take a break and went to the loo and take some pics in the lobby with him. When we can back his dish with half eaten risotto on the plate was taken away, without even asking.
5. The most HORRIFIC INCIDENT, while eating my kid found something hard in the left over risotto in the serving plate. When he took it out it was a piece of GLASS. We immediately called the waiters and the managers abd told them. They are like sorry sorry etc.
6. After all this we wanted to just finish the food and get out from their and hoping they will compensate in the bill with all the horrible experiences we faced since we came. The bill came and they just didn’t add the risotto in it. I was like do you realize u served glass piece in ur food along with all the other issues we have been telling u about and that too ur suppose to be a 3 star hotel. How do u compensate on that. He went back n gave a 500 ra discount.
We were so fed up of the services and promised never to come to this restaurant to eat.
To the management of Ramada Jamshedpur , please train your staff how to serve, how to take care of guests .. they all looked very unprofessional. Worst experience ever, I would advise not to go to this hotel during occasions and when it’s crowded. They will ruin you day