Jamai Shoshthi

Hello Rick, I'm so sorry to hear that you had a terrible experience with our delivery service. I apologize for the inconvenience caused by the lack of the done in option, and for the frustration of waiting for over half an hour only to be informed that the ingredients for your mutton biryani were unavailable. I understand how disappointing it must be to have your order cancelled, especially when you were looking forward to enjoying your meal. Please know that I'm taking your feedback seriously and will make sure to pass it on to our team to improve our processes. I'd like to make things right and would like to request you to share more details about your experience with me. Could you please give me a call on 099302 28107 so I can better understand what went wrong and how we can prevent such issues in the future? I assure you that we'll do everything possible to resolve the issue right away. Once again, I apologize for the poor experience and any inconvenience caused. Your feedback is invaluable to us, and I appreciate you taking the time to share your concerns. Warm Regards, Team Jamai Shoshthi

Hey Rouhan, I'm so sorry to hear that your recent order from us didn't meet your expectations. I can imagine how disappointing it must be to receive a dish that didn't quite live up to your standards. I want to apologize specifically for the issues you mentioned - the curry being too oily, having too much soda, and not enough salt. I also regret to hear that the mutton pieces weren't soft. That's not the level of quality we strive for, and I'm truly sorry you had to experience it. I'd like to make things right, Rouhan. Can you please give me a call at 099302 28107 so I can get more details about your order? I'll make sure to pass on your feedback to our kitchen team and work on resolving the issue right away. Once again, I apologize for the subpar experience, and I hope you'll give us another chance to show you what we're capable of. Warm Regards, Team Jamai Shoshthi