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Response from the owner
7 months ago
Hello Sir! We would like to add a few points for clarification, 1. There were 4 people at the store when your staff got the return items, the bread was tasted by the people present and was absolutely fine.2. We had sold more than 100 breads on the very said date, none got back to us for any complaints.3. All complaints are gracefully accepted, if there is any.4. We are a Franchisee of the Jain Bakes Bangalore & hence all our breads, cakes & cookies are made in Bangalore and not in house by us. That was reason behind asking you to complaint to the Bangalore Office. 5. We value your feedback and equally value our stand of not accepting any wrongful complaints. Thank you.