Italiano

Hi Akshay, We apologize for what happened. It usually isn't the case and we regret it. Please provide us with your contact details so we understand what happened. We would love for you to try us out again so we can ensure you have a good experience. Warm Regards, Team, Italiano

Dear Ziad Al-Ksar, Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you experienced with your recent order at Italiano. We have investigated your concern, and it appears there was a technical glitch that led to one of your Alfredo dishes being missing from your order. We deeply regret this oversight and would like to make things right for you. To resolve this issue, we would like to offer you two options: We can refund the amount for the missing Alfredo dish. We can deliver the missing Alfredo dish to you at the date and time of your choice. Could you please provide us with your customer number so that we can process your request promptly and efficiently? Your satisfaction is of utmost importance to us, and we want to ensure you have a positive experience with Italiano. Once again, we apologize for any inconvenience you've faced, and we appreciate your understanding in this matter. We look forward to hearing from you soon so that we can rectify this situation to your satisfaction. Please share your number or you can reach us directly at 9910327486 Warm regards, Team, Italiano

Hi Anubhav, We apologize for your experience. This usually never happens and we take extra care to ensure it doesn't. If you could share your contact details with us, it'd be great for us to know what went wrong further. It'll help us get better and improve our food and service. We hope you give us another chance. Best Regards, Team, Italiano