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Italian and Mughlai food is good at this place. You may be offered such food as perfectly cooked pesto pasta, chilli chicken and naan, don't hesitate to try them. Taste good brownies that are offered at this restaurant. Trying the delicious beer is a decent idea.
Intactu is famous for its great service and friendly staff, that is always ready to help you. From the visitors' point of view, prices are adequate. As many guests state, the decor at this place is fine. The calm ambiance makes a positive impression on people. As for the Google rating, this spot earned 4.1.
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Visitors' reviews on Intactu
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Suprriya Shedge
a month ago on Zomato
All is awesome. Service is awesome too. Food is awesome too.
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Gargi Gandhi
a month ago on Zomato
Food is good.
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Vikas Botre
2 months ago on Google
I recently visited Intactu Hotel and had a disappointing experience. 1. The service was extremely slow, and we had to wait a long time for even basic items. 2. The food quantity was quite less for the price charged. 3. One of the waiters was very rude and unprofessional, which made the experience worse. 4. A major concern is the service charge. It was added by default to the bill, which is against government guidelines. As per current rules, service charge cannot be imposed without customer consent. 5. I’ve attached both the Zomato bill and the hotel bill for reference. Zomato having 50% off on total bill and 50% also off on hotel bill. 6. As you can clearly see in the hotel bill, the service charge is added by default, which is not acceptable. 7. Only one waiter was available to handle all customers, which led to very slow service. 8.Service charge, When I raised this with the manager, he said it's mentioned in the menu card and is part of their default billing. 9. Large fennel is not available in hotel. I hope the management looks into this and improves both service quality and billing practices. Food: 1 Service: 1 Atmosphere: 1
I
Response from the owner
2 months ago
Dear Vikas, Thank you for your review. It was pleasure talking to you. As i write this, we are looking into the reason as to why the service was slow today as this is not the case generally. Also, as far as Service charge is concerned, hope that has been taken care of to your satisfaction. We would like to assure you that your feedback means a lot to us and we are taking it seriously in regards to the staff behaviour. We assure you of better experience in your next visit. Warm Regards, Team Intactu
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Italian, Mughlai, Pizza
$$$$
Price range per person INR 1,800
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Address
Ground 1, Upper, 247 & 250, Hinjawadi Phase 2 Rd, Pune, Maharashtra, India
Features
Delivery
Outdoor seating
Сredit cards accepted
Takeaway
Booking
Wheelchair accessible
Wi-Fi
Parking
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