Indana Palace Jaipur

Name: Indana Palace Jaipur
Address: Jaipur - Delhi Highway, Amer, Jaipur, Rajasthan, India
Telephone: +911426401100
Rating: 4.4

3317 votes

#3630 of 11768 restaurants in Jaipur

Jaipur - Delhi Highway, Amer

Jaipur, Rajasthan, India

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Indana Palace Jaipur is distinguished by exterior and interior

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The great location of Indana Palace Jaipur makes it easy to reach by any transport. This place has got Google 4.4 according to the guests' opinions.

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Ratings of Indana Palace Jaipur

Google

(4.4/5)

3317

Visitors' reviews on Indana Palace Jaipur

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shailja puri a month ago on Google

Our Stay at Indana Place in the second week of July was very memorable. The reservation and check in experience was very smooth thanks to Sunil Sharma at Indana. The staff is nice and polite. They serve you with a smile, Bikash and Jyoti were very prompt with the service at their restaurant. The food, especially north Indian, is very good. The rooms were clean and tidy and the swimming pool is also well maintained with good staff who are helpful. Overall a very good experience. Service: 5

Response from the owner a month ago

Dear Shailja Puri, Thank you so much for taking the time to share your wonderful review about your stay at Indana Place! We're thrilled to hear that you had a memorable experience with us. We're grateful for your kind words about our staff, particularly Sunil Sharma, Bikash, and Jyoti, who made your stay special. We're proud to offer great value, clean and tidy rooms, and delicious North Indian cuisine. Your feedback means the world to us, and we're looking forward to welcoming you back soon! Best regards, Team Indana Palace Jaipur

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SHANTANU Chauhan 2 months ago on Google

Worst Experience at a So-Called 5-Star – Indana Place Jaipur We had a truly disappointing and frustrating experience at Indana Place during our recent stay. The problems began when we ordered snacks – they were served cold and of extremely poor quality. Thinking dinner might be better, we placed another order that evening, but it turned out to be a complete disaster. The food was cold, tasteless, and almost inedible. We complained not once, but multiple times, and even spoke directly to the chef and the manager. Despite raising our concerns, there was no resolution offered. The same substandard food was sent back, and we were eventually forced to go to bed hungry – all four of us. Next morning, the staff behaved like nothing had happened. No concern for their guests, no accountability. To add insult to injury, we were charged ₹8,300 for that horrible food. This level of service is completely unacceptable for any hotel, let alone one that claims to offer hospitality. It was a complete waste of money and a terrible experience. We would strongly recommend avoiding this place unless you’re ready to pay for food you can’t eat and service that doesn’t care. Is this how a 5-star property treats its guests? Absolutely unacceptable. Never staying here again. Service: 1

Response from the owner 2 months ago

Dear Mr. Shantanu Chauhan, Thank you for sharing your detailed feedback about your recent stay at Indana Palace Jaipur. We apologize sincerely for the disappointing experience you had during your visit, particularly with regards to the food quality and service. We are deeply sorry that despite your complaints, we assure you that we will thoroughly investigate this matter. Regarding the charges for the food, we will share and review this matter internally with concern department and consider a suitable resolution. We value your feedback and would like to make things right. Please contact us directly so we can discuss further and make amends. Thank you again for your feedback. We hope to have the opportunity to serve you better in the future. Best Regards Ramveer Singh Indana Palace Jaipur

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Yash Kulkarni 8 months ago on Google

Indana Palace Jaipur offers an exceptional experience with its cooperative and attentive staff. Guests rave about the stunning views from the Junior Suite and the delicious food, particularly the Indian and Chinese cuisine. The ambiance makes it a perfect destination to visit at any time, ensuring a delightful stay without hesitation. Overall, it’s a highly recommended place for a memorable getaway in Jaipur Location: 5 Hotel highlights: Great view, Romantic, Quiet

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