Imperio Restaurant - HSR Layout

Namste Ravikant ji! We're sorry to hear that your experience at Imperio Restaurant - HSR Layout didn't quite meet your expectations. We understand that you were expecting more from our food and service, especially considering the restaurant was not bustling with customers. We take your feedback seriously and apologize for not being able to provide the quality of service and food that we strive for. We're particularly sorry to hear that our staff didn't provide the proper care and attention to you, which added to your disappointment. Please know that we're taking immediate action to address these issues and improve our overall experience for our customers. We value your feedback and would like to invite you to share more about your visit, so we can better understand what went wrong and how we can improve. Once again, we apologize for the inconvenience and disappointment caused. We hope you'll give us another chance to show you the true Imperio Restaurant experience. Warm Regards,Team Imperio Restaurant - HSR Layout

Dear Tinku Mistry ji, We're thrilled to hear that you had an exceptional experience at Imperio Restaurant - HSR Layout! It's wonderful to know that our food and service exceeded your expectations. We're particularly delighted to hear that our culinary efforts resonated with you, and our staff provided top-notch service. Your kind words mean the world to us, and we're grateful for customers like you who appreciate the hard work we put into creating a memorable dining experience. Thank you for taking the time to share your wonderful review. We're honored to have had the opportunity to serve you, and we can't wait to welcome you back again soon! Warm Regards,Team Imperio Restaurant - HSR Layout

Dear Saish ji, We're sorry to hear that your recent visit to Imperio Restaurant - HSR Layout didn't quite live up to your expectations. We appreciate you taking the time to share your mixed experience with us. We're thrilled to hear that you appreciated the pleasant ambiance and nice atmosphere it created for your team lunch and birthday celebration. However, we're deeply sorry to hear that our service fell short in several areas. We're particularly disappointed that your mint mojitos were not served despite multiple reminders, and we understand how frustrating that must have been. Additionally, we apologize for the long wait for your food to arrive, which was unacceptable. ️ Regarding the food, we're glad you enjoyed the biryani, which was served hot and fresh. While it may not have been exceptional, we appreciate your feedback and will take it into consideration to improve our offerings. On a positive note, we're glad you found our second-floor seating area and private party hall facilities convenient and accommodating. We also appreciate your awareness of our buffet option. At Imperio Restaurant - HSR Layout, we strive to provide exceptional service and food quality. Unfortunately, it seems we missed the mark on this occasion. We would like to make things right and invite you to share more details about your experience with us. Please feel free to call us on 080 6152 5151, and we'll do our best to resolve any issues promptly. Once again, we apologize for the inconvenience and disappointment caused. We hope you'll give us another chance to showcase our true potential. Warm Regards, Team Imperio Restaurant - HSR Layout