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Response from the owner
3 months ago
Hey Priyanka ji, We're sorry to hear about your not-so-great experience at Ignite Lounge Bar & Kitchen We sincerely apologize for the poor service and the overpriced food with less quantity. That's definitely not what we strive for. Regarding the issue with the table, we deeply apologize for the inconvenience caused. We understand how frustrating it can be to see an empty table when you were denied one. We'll make sure to address this with our staff to avoid similar situations in the future. We truly appreciate your feedback and taking the time to share your disappointment. We take customer feedback seriously as it helps us improve our services. It's disheartening to hear that we fell short of your expectations, especially after the social media hype. We would love to make it up to you. Please share the details of your visit with us on our contact number 918050976555, so that we can look into the matter and make sure your concerns are resolved right away. Once again, we apologize for the negative experience you had at our pub. We value your patronage and would appreciate another chance to serve you better in the future. Warm Regards, Team Ignite Lounge Bar & Kitchen ️