Ordered veg pad thai and pork fried rice from swiggy from this restaurant. After eating both me and my girlfriend had severe Diarrhea and vomiting. Never order from here, they serve contaminated food. Service: Delivery Meal type: Lunch Price per person: ₹200–400
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Response from the owner2 years ago
Dear Iman Sadhu, Thank you for bringing this matter to our attention and for providing feedback regarding your recent order. We take all customer concerns very seriously, and we deeply regret to hear about the discomfort you and your girlfriend experienced after consuming our food. Ensuring the safety and quality of our dishes is of utmost importance to us. We maintain rigorous standards when it comes to sourcing and handling ingredients, and we regularly conduct thorough inspections to maintain hygiene and cleanliness throughout our restaurant. However, we understand that foodborne illnesses can occur due to various factors beyond our control, such as improper handling during delivery or individual sensitivities. We genuinely apologize for any inconvenience caused and assure you that we are investigating this matter further to identify any possible areas of improvement. We would like to extend our sincere apologies for the negative experience you had, and we hope that you both have fully recovered. We value your patronage and the trust you have placed in us, and we would appreciate the opportunity to make it right. Once again, we apologize for any inconvenience caused, and we look forward to resolving this matter to your satisfaction. Kind regards, Luriang kamei, Hungry Bunny