The food quality and standards are quite good. But they would take 45 minutes for idly and more than 1hr if you just want to eat idly and come out. Had this experience today 21st October. Kids had yo wait long for idly to be served. Service: 1
Visited Hotel Kapila on 12th July 2025. Booked a Standard AC room through MakeMyTrip for 2 days, but had to cancel the stay within an hour due to the poor room conditions. The rooms were extremely disappointing — they felt like basic satrams (dharamshalas), with a strong unpleasant smell. Definitely not suitable for families. Even though I cancelled immediately, MakeMyTrip only refunded one night, so I lost money for the second night. The only saving grace was the food, which was decent. But the overall stay experience was really poor — not at all worth it. Would not recommend this hotel for a comfortable family stay. Service: 4