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Response from the owner
a month ago
Dear Mr. Bagad, Namaste!!!! Thank you for sharing your detailed feedback about your stay at The Regenza by Tunga. We are glad that you appreciate the room, cleanliness, and food quality in our hotel. We acknowledge your concerns regarding the service experience. Your feedback about confusion among the staff, receptionists’ attitude, and the breakfast service is deeply regrettable. Rest assured, we are committed to enhancing our hospitality and service through training. With Best Regards, R.Balasubramanian General Manager,