Amenities Parking: Whether the hotel has a parking lot and how spacious it is Wi-Fi: Whether the hotel has Wi-Fi and if it's free Food: Whether the hotel has restaurants and what types of food they serve Rooms: Whether the rooms are comfortable and well-appointed Services Customer service: Whether the hotel staff is professional and attentive Room service: Whether the room service is good Location: Whether the hotel is near restaurants, shops, and attractions Overall experience Comfort: Whether the hotel provides a pleasant in-room atmosphere Value: Whether the hotel offers good value for the price Convenience: Whether the hotel is easy to get to by public transport or on foot What is a hotel? A hotel is a place where people can stay when they're away from home, for business or personal reasons. Hotels usually offer lodging, meals, entertainment, and other services. What makes a hotel good? A good hotel offers exceptional customer service, quality amenities, and an excellent location. Food: 5 Service: 5 Atmosphere: 5