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Response from the owner
2 months ago
Dear Guest, Thank you for taking the time to share your feedback with us. We deeply regret that your stay did not meet your expectations. We strive to provide our guests with a comfortable and enjoyable experience, and we are sorry that we fell short in this instance. We have taken your comments regarding the room and bathroom conditions seriously and have already initiated a thorough review of our housekeeping and maintenance procedures. Our aim is to ensure such issues do not occur in the future.