B
Response from the owner
a month ago
Dear Flo Yee, Please accept my sincere apologies. I am truly sorry to find out that your recent stay with us was so disappointing and that you experienced so many issues, from the amenities to the condition of your room. It is disheartening to learn that your experience was not even worth one star. I am are taking your feedback very seriously, and actively working on improvements across our services and facilities to ensure a much better experience for all our guests. Once again please accept my apologies for the inconveniences and thank you for bringing this to my attention. Thank you. Regards, Brij