Hotel Raj Imperial

Dear Rockstar games addict 4 ever,I am deeply sorry to hear about the disappointing experience you had during your recent stay at Hotel Raj Imperial. I understand that you and your family, including your one-year-old daughter, were looking for a comfortable night's stay due to issues at your home, and we fell short of providing the expected service.I want to acknowledge the unacceptable behavior of our staff member who rejected your request and displayed a bad attitude towards you. This is not the level of service we strive to provide, and I apologize for the way you were treated. I can only imagine how frustrating and upsetting it must have been for you and your family.Please know that we take all feedback seriously, and I will personally look into this matter to ensure that our staff understands the importance of treating all guests with respect and kindness, regardless of their circumstances. I would like to invite you to share more details about your experience with me, and I assure you that we will do everything possible to resolve the issue and make it right.If you could kindly call me on 087188 88303, I would appreciate the opportunity to discuss this further and offer a suitable resolution. Your feedback is invaluable to us, and I want to assure you that we are committed to providing a better experience for all our guests.Once again, I apologize for the poor service you received, and I hope to have the opportunity to welcome you back to Hotel Raj Imperial in the future.Warm Regards,Team Hotel Raj Imperial

Hello Shagun,We're delighted to hear that you had an excellent stay with us at Hotel Raj Imperial! We're thrilled to know that our rooms met your expectations, and you found them clean, spacious, and well-maintained. We're also grateful for your kind words about our staff, who strive to provide exceptional service with a smile. It's wonderful to hear that you enjoyed our food, which is prepared fresh and with a focus on variety. Additionally, we're glad that our convenient location made it easy for you to explore the city.We're grateful for your recommendation and would like to thank you for choosing to stay with us. We're committed to providing a perfect combination of comfort, hospitality, and value for money, and it's heartening to know that we've been able to achieve this for you.Warm Regards,Team Hotel Raj Imperial.