Chinese and Sichuan cuisines are on the menu at this restaurant. Come here for nicely cooked chicken tikka, tandoori chicken and biryani if you are hungry. Food delivery is a big plus of Hotel Phoenix. The efficient staff welcomes visitors all year round. Terrific service is something that guests note in their comments. This place offers you fair prices for flavorful meals. On Facebook this spot is granted the rating of 4.1 stars.
SundaySun | 10:30AM-11:59AM 12AM-12:30AM |
MondayMon | 10:30AM-11:59AM 12AM-12:30AM |
TuesdayTue | 10:30AM-11:59AM 12AM-12:30AM |
WednesdayWed | 10:30AM-11:59AM 12AM-12:30AM |
ThursdayThu | 10:30AM-11:59AM 12AM-12:30AM |
FridayFri | 10:30AM-11:59AM 12AM-12:30AM |
SaturdaySat | 10:30AM-11:59AM 12AM-12:30AM |
We went and the family restaurant was almost closed as there were no customers and we were the only family. Later an elderly waiter came and started the AC but the room was stinking. We ordered Chicken Lollypop,Chicken Handi and Butter Naan, Triple Schezwan Rice.
Later when we ordered more naan the same waiter said 4 naans were burned in the tandoor and made no attempt to serve us better but suggested to order butter Rotis.
The chicken haandi was raw.
The plates and the drinking glasses were dusty.
We later parcelled the food and the waiter said they didn’t have cloth carry bags! Yes plastic bags are banned not cloth!
Overall it was an unpleasant experience and will avoid it for sure.
Hope the hotel hire waiter who have some customer service sense!
Ambience - 5/5
Service - 5/5
Food - 5/5
Score - 4.5/5
Value for money - 4.5/5