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This restaurant is recommended for Chinese and Sichuan cuisines served. Here guests can delve deep into delicious meals, and order perfectly cooked chicken tikka, tandoori chicken and biryani. Food delivery is a big plus of Hotel Phoenix. Most users indicate that the staff is good. The enjoyable service demonstrates a high level of quality at this place. Prices here are reported to be affordable. The Facebook rating shows that this spot assigned 4.1 stars.
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Visitors' reviews on Hotel Phoenix
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Chinese, Sichuan, Seafood
$$$$
Price range per person INR 480
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Address
Plot 97 98, Vaishnavi Height, Sector 8, Navi Mumbai, Maharashtra, India, 410206
Features
Outdoor seating
Сredit cards accepted
Delivery
Takeaway
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We went and the family restaurant was almost closed as there were no customers and we were the only family. Later an elderly waiter came and started the AC but the room was stinking. We ordered Chicken Lollypop,Chicken Handi and Butter Naan, Triple Schezwan Rice.
Later when we ordered more naan the same waiter said 4 naans were burned in the tandoor and made no attempt to serve us better but suggested to order butter Rotis.
The chicken haandi was raw.
The plates and the drinking glasses were dusty.
We later parcelled the food and the waiter said they didn’t have cloth carry bags! Yes plastic bags are banned not cloth!
Overall it was an unpleasant experience and will avoid it for sure.
Hope the hotel hire waiter who have some customer service sense!
Ambience - 5/5
Service - 5/5
Food - 5/5
Score - 4.5/5
Value for money - 4.5/5