Hotel Park Lagoon

Name: Hotel Park Lagoon
Address: Banki Muhan, Chakra Tirtha Rd, Puri, Odisha, India
Telephone: +919556325185
Price range: $
Rating: 3.4

691 votes

#329 of 686 restaurants in Puri

Chinese

$$$$ Price range per person INR 150

Banki Muhan, Chakra Tirtha Rd

Puri, Odisha, India

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Hotel Park Lagoon provides you with nice food and a place to rest after a long walk around Kanchi Ganesha Temple. The Chinese menu attracts guests searching for positive impressions. It's easy to find this place due to the convenient location. But this spot is not highly estimated by Google users who provided it a below average rating.

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distance from Niladri beach

taps

hotal

meters

auto

rooms are good

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The Player a month ago on Google

Worst experience at Hotel Park Lagoon. The rooms were dirty, full of bed bugs and broken couches. The food was pathetic and costly – “mix veg” means only potato here! Owner and reception manager are extremely rude and greedy, they don’t care about guests at all. Total fraud place, never stay here!

Response from the owner 24 days ago

"We are truly sorry to hear about your experience at Hotel Park Lagoon. Cleanliness, comfort, and guest satisfaction are our top priorities, and we regret that we fell short during your stay. Your feedback regarding the rooms, food quality, and staff behavior has been noted seriously, and we are taking immediate steps to address these concerns. We value your input and will work hard to ensure a much better experience for our future guests."

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Anon 2 months ago on Google

The entire hotel is infested with cockroaches, they get into the beds..luggage and everywhere. The receptionist is probably one of the rudest people ever, won’t answer to anything you ask. Literally asked if we can read when we asked a question. Rooms are gross. Hotel is gross. The only good thing about the hotel is that it’s near the beach. Save your money and your mind by not going here at all. Service: 1

Response from the owner 24 days ago

"We sincerely apologize for the unpleasant experience you had during your stay with us. Cleanliness, comfort, and respectful service are core to our standards, and we regret that we did not meet them in your case. Your concerns regarding pests, room condition, and staff behavior have been noted with utmost seriousness, and we are taking immediate corrective actions to resolve them. We are glad you appreciated the hotel’s location, and we will work hard to ensure that future guests enjoy both the surroundings and a much-improved stay with us. Thank you for your feedback—it helps us improve."

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Trayne 2 months ago on Google

Trashy hotel, bug infested rooms, pathetic service. Everything you’d look for in the worst hotel in the STATE. Receptionist was rude, REALLY rude. Staff WILL call you several times to try and get you to order food from them. Rooms have more cockroaches than actual basic WORKING amenities. Bathrooms are gnarly (leaky taps). Food was overpriced. Air conditioning works in only a few rooms. We booked premium rooms, and still faced all of this. Unless you’re dying and this is the only hotel in your area, never come here (sarcasm, but don’t bother coming here at all if you care about your well-being). Service: 1

Response from the owner 24 days ago

"We are very sorry to learn about the disappointing experience you had during your stay. The concerns you’ve mentioned regarding cleanliness, amenities, and staff behavior are extremely serious, and we deeply regret that we did not meet your expectations. Please be assured that we are taking immediate corrective steps to improve our facilities and service standards. Guest comfort and satisfaction remain our top priority, and we truly appreciate your feedback as it helps us do better."

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