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Response from the owner
5 months ago
Dear Ruchita, We sincerely apologize for the delay you experienced with your food serving during your recent visit to Hotel Odissi. We understand that during festival times, such delays can sometimes occur, and we deeply regret that we fell short on this occasion. This is certainly not the standard we strive for, and we are actively reviewing our kitchen and service processes to prevent such occurrences in the future. We would appreciate the opportunity to discuss your experience further. Please feel free to call us directly at 080184 96855. Regards, The Team at Hotel Odissi