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In accordance with the visitors' opinions, waiters serve nicely cooked biryani here. The positive aspect of this restaurant is that the staff is appealing. Good service is something guests appreciate here. The cool atmosphere gladdens people and attracts more clients. But Hotel Neptune hasn't received a high rating from Google users.
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Visitors' reviews on Hotel Neptune
/ 83
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Owais Patwegar
2 months ago on Google
Service: Dine in Meal type: Lunch Price per person: ₹1–200 Food: 5 Service: 4 Atmosphere: 3 Recommended dishes: Beef Biryani, Beef Sukka, Khima Paratha
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Mohammed Daanish Mulla
3 months ago on Google
This place has the best Biryani in dharwad. The taste and texture of the meat and rice is just ON POINT! But the ambiance and atmosphere is not suited for family as there is no separate family section and the restaurant is quite small Service: Dine in Meal type: Dinner Price per person: ₹1–200 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Beef Biryani
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Sharazkhan Attar
a year ago on Google
I am writing to express my immense disappointment in the professional conduct of your staff at the Hotel Neptune, part of The ROYAL KITCHEN, today. I am a frequent visitor of your hotel, having visited on multiple occasions, yet this was my first experience of such rude and unprofessional service. I ordered the Biriyani dish, only to find that it was made with an overly-spiced masala. When I asked the waiter for some plain rice so that I could make the dish edible, he refused, and instead suggested that I pay for a quarter plate of plain khushka. This was really disheartening. To top it all, he had the audacity to say, “I know what kind of customer you are; you want extra rice free of cost and that most customers in the area are like me.”. Given the premium price of Rs 110 per Biriyani charged at the Hotel Neptune, where other hotels offer this dish at Rs. 80, I would expect the service to be of the same caliber. Especially considering that you have a name to uphold with multiple branches in the city. I am making a Google review regarding this incident, and this review serves as a warning to customers. In the light of this experience, they should consider avoiding the Hotel Neptune unless they seek to be treated unprofessionally. Service: Dine in Meal type: Dinner Price per person: ₹1–200 Food: 1 Service: 1 Atmosphere: 1
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ClosedOpens at 11AM tomorrow
$$$$
Price range per person INR 100
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Address
Mankilla, Old Grass Market, 7th Cross Rd, opp. H.D.M.C Complex, Dharwad, Karnataka, India
Features
Delivery
Takeaway
No booking
Not wheelchair accessible
Opening hours
| SundaySun | 11AM-11PM |
| MondayMon | 11AM-11PM |
| TuesdayTue | 11AM-11PM |
| WednesdayWed | 11AM-11PM |
| ThursdayThu | 11AM-11PM |
| FridayFri | 11AM-11PM |
| SaturdaySat | 11AM-11PM |
