Hotel Maya Palace

Name: Hotel Maya Palace
Address: Delhi -Dehradun Road, Roorkee, Uttarakhand, India
Telephone: +919639308873
Rating: 3.6

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#185 of 418 restaurants in Roorkee

Delhi -Dehradun Road

Roorkee, Uttarakhand, India

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A lot of visitors note that the staff is cute at this place. People say that the service is fast here. But Hotel Maya Palace hasn't achieved a high rating from Google users.

Frequently mentioned in reviews

wedding cosy atmosphere friendly staff great service

causa

Ratings of Hotel Maya Palace

Google

(3.6/5)

240

Visitors' reviews on Hotel Maya Palace

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Naresh Saini 10 months ago on Google

Setting and lighting arrangements achha hai

Response from the owner 5 months ago

Thanks Saini ji

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Sajid Kureshi a year ago on Google

We stayed at Hotel Maya Palace, Mount Abu from 28th to 30th June. **Good Points:** - The hotel is well-maintained. - Cleaning services are good. - The location is excellent. - Pricing is reasonable. **Bad Points:** - The staff behavior was poor. - The fridge in the room was faulty and wasn't fixed promptly. - We had to call multiple times in the morning for hot water, which was inconvenient. - Reception often redirected us to different staff members, causing delays in service. - Despite repeated calls, towel and hand wash were not promptly provided by room service. - Hand wash and dental kit were not provided, which was disappointing. - Reception asked us to wait and assured that someone would come, but it took a long time. Overall, while the hotel itself is well-kept and reasonably priced, the poor behavior of staff and issues with service responsiveness detracted from the experience.

Response from the owner 5 months ago

Thanks Kureshi ji

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