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Hotel Mantra Palace is not highly appreciated by Google users who provided it a below average rating.
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Visitors' reviews on Hotel Mantra Palace
/ 215
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Abhinash Dubey
a month ago on Google
A++ Treatment. Simply the best.
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Ranjan charchi
a month ago on Google
Best hospitality.and good room service.
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Samiran Das
6 months ago on Google
I had a very disappointing stay at Hotel Mantra Palace and would not recommend it to anyone. The hotel lacks even the most basic necessities. 1. Unhygienic Rooms – The pillows and bedsheets were dirty (photo attached), making the stay uncomfortable and unpleasant. 2. Mosquito Problem – Sleeping at night was nearly impossible due to mosquitoes. Despite calling the reception three times, no mosquito repellent was provided. 3. Unhelpful and Rude Staff – The staff was not guest-friendly and showed no concern for resolving issues. If you're looking for a peaceful and comfortable stay—whether for business or family—this is not the place to choose. I strongly advise against booking this hotel. Service: 1
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Response from the owner
6 months ago
We sincerely apologize for your disappointing experience at Hotel Mantra Palace. Cleanliness is a top priority, and we take your comments about unhygienic rooms seriously. We also regret to hear about the mosquito issue and the lack of assistance from our staff. This is not the level of service we strive to provide. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
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$$$$
Price range per person INR 880 - INR 2,200
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Address
Panposh Rd, Beside PSR Cinema, Rourkela, Odisha, India
Features
Outdoor seating
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