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A number of guests suppose that the staff is energetic at Hotel Mantra Palace. Visitors mention that the service is cool here. Many reviewers highlight that prices are democratic for what you get. But most people who use Google didn't grant this place a high rating.
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Visitors' reviews on Hotel Mantra Palace
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Snehasish Paul
22 days ago on Google
Foods and services are very good. All staffs are friendly. All types of vehicles are available quickly.. Service: 5
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Deepak Padhi
a month ago on Google
A cup of tea charged rs- 32, which is not good. Room service is not available. Ring bell not working Service: 1
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Samiran Das
a year ago on Google
I had a very disappointing stay at Hotel Mantra Palace and would not recommend it to anyone. The hotel lacks even the most basic necessities. 1. Unhygienic Rooms – The pillows and bedsheets were dirty (photo attached), making the stay uncomfortable and unpleasant. 2. Mosquito Problem – Sleeping at night was nearly impossible due to mosquitoes. Despite calling the reception three times, no mosquito repellent was provided. 3. Unhelpful and Rude Staff – The staff was not guest-friendly and showed no concern for resolving issues. If you're looking for a peaceful and comfortable stay—whether for business or family—this is not the place to choose. I strongly advise against booking this hotel. Service: 1
H
Response from the owner
a year ago
We sincerely apologize for your disappointing experience at Hotel Mantra Palace. Cleanliness is a top priority, and we take your comments about unhygienic rooms seriously. We also regret to hear about the mosquito issue and the lack of assistance from our staff. This is not the level of service we strive to provide. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
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$$$$
Price range per person INR 940 - INR 2,400
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Address
Panposh Rd, Beside PSR Cinema, Rourkela, Odisha, India
Features
Outdoor seating
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