Hotel Knight Inn Shillong is famous for its great service and friendly staff, that is always ready to help you. Cute interior design helps the clients relax. But google users rated this place and it didn't earn a high rating.
Hotel not worth the money, no view at all bad experience with the room service and food facilities, no nearby access to anything, no hot water is been provided in the room, Room size is also small for the amount you will pay you can even get better hotel than this in the same price nearby. Service: 1
Rooms feel like they haven't been opened for months... Dirty water coming from taps, toilet flush not working... It felt like a godown more than a hotel room. The owner of the hotel started cursing and abusing us just because we were asking for blankets. We were waiting since 12 am and finally he came out at 12.30 shouting and abusing. We called him relentlessly but he kept declining our calls. Horrible experience, please avoid this hotel. Service: 1
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Response from the owner3 months ago
Hi Atharva Damare We apologize that your experience with OYO Rooms was less than satisfactory. We understand the issue and we would be glad to help you in any way possible. Please provide us more details on https://www.oyorooms.com/yo so that we can address your concerns. Best Regards, Team OYO
Hotel Knight Inn Shillong's commitment to cleanliness is truly commendable. The rooms and public areas were immaculate, creating a comfortable and hygienic environment. It's evident that they take great pride in maintaining a spotless setting for their guests. Service: 5