Many reviewers find the staff well-trained. This restaurant is remarkable for its good service. As most guests remark, the interior design is cute. But a number of visitors who use Google didn't grant Hotel Knight Inn Shillong a high rating.
An example of a bad hotel. Their official staff's behavior is so poor. I visited with a group a few days ago. I had a very bad experience. The service in this hotel is very poor. There is no cleanliness at all. The electric and water lines are of very poor quality. This hotel is not suitable for booking at all. Service: 1
Don't book this hotel.......water supply is not stable.......old amenities are not working.....even package drinking water which is asked to provide was expired Service: 1
Hotel Knight Inn Shillong's commitment to cleanliness is truly commendable. The rooms and public areas were immaculate, creating a comfortable and hygienic environment. It's evident that they take great pride in maintaining a spotless setting for their guests. Service: 5