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Hello Sirji,I'm deeply sorry to hear that you had a disappointing experience at our Hotel Golden Palace And Restaurant. I understand that our failure to meet your expectations has left a bad taste in your mouth, and for that, I apologize sincerely .I want to assure you that we take all feedback seriously, and I'm particularly concerned about the issues you faced during your visit. I'd love to hear more about your experience and what went wrong. Could you please share the details with me over a call on 096608 86007? I'll make sure to personally look into the matter and resolve it right away .Once again, I apologize for the inconvenience and frustration you've experienced. We value your feedback and would like to make things right. Please know that we're committed to providing the best possible service to our guests, and your input is crucial in helping us achieve that goal .Warm Regards,Team Hotel Golden Palace And Restaurant