Hotel Forest View & Restaurant by Ginseng Hotels

Name: Hotel Forest View & Restaurant by Ginseng Hotels
Address: Kempty - Thatyur Rd, Mussoorie, Uttarakhand, India
Telephone: +918700645576
Rating: 4.3

331 votes

#66 of 448 restaurants in Mussoorie

No info on opening hours

Hotel Forest View & Restaurant by Ginseng Hotels on map

Kempty - Thatyur Rd

Mussoorie, Uttarakhand, India

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The interior of Hotel Forest View & Restaurant by Ginseng Hotels

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This restaurant will offer you good tea. Hotel Forest View & Restaurant by Ginseng Hotels is well known for its great service and friendly staff, that is always ready to help you. The calm atmosphere has been noted by the visitors. 4.3 is what this place received from the Google rating system.

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kempty fall

very good rooms

views

wash

peaceful

excellent service

breakfast lunch great service beautiful view

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Ratings of Hotel Forest View & Restaurant by Ginseng Hotels

Google

(4.3/5)

331

Visitors' reviews on Hotel Forest View & Restaurant by Ginseng Hotels

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Sravanthi Jilla 6 months ago on Google

Only good thibg about the stay is the valley view from balcony. Pathetic hospitality. The requests to fix the room heater was not attended to, which made our stay troublesome to handle the harsh winter night with a 7 year old. No heaters in the rooms and they charge 500 bucks per night for a mini heater. TV remote not operational, wash basin in the washroom was leaking. Service: 1

Response from the owner 5 months ago

Dear Guest, Thank you for sharing your feedback. We're truly sorry to hear about the issues you faced during your stay. We apologize for the inconvenience caused by the heater, TV remote, and the leaking wash basin. This is not the standard we strive to uphold, and we will immediately address these concerns to ensure they are resolved. We also appreciate your comments on the valley view and location. We hope you give us another opportunity to provide you with a better experience in the future. Warm regards, Team Hotel Forest View & Restaurant

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ranjith kumar 6 months ago on Google

Go only if you need the room view by spending the high price for which you can have a 3/4 instead of this 1/2 . Not so good food as well. The bathroom shower gel or shampoo nothing works and you have to bring your own, TV also doesn’t work, they just keep the bed nicely on top just check after removing blanket it will be not clean and the truth will be revealed, one more thing to note for a small local heater which costs you 1100-1200 they will charge you 500/- per night which is insane because we can buy on our own branded. Book this if you want to stay in room and no roaming else you get better views obviously when you go out to explore !!! PS: they expose the heater copper wire dangerously so be careful and take your own heater if you want to visit and also they will be unhappy and shout if you ask for a bill for any amount that you pay. They charge GST on top of mrp stuff, you can understand their naive standard. Positive Reviews here are also from diff sources !!!!! Service: 1

Response from the owner 5 months ago

Dear Guest, We deeply regret that your stay with us did not meet your expectations. Your detailed feedback regarding cleanliness, amenities, pricing, and safety is concerning, and we take these matters very seriously. We apologize for the inconvenience you experienced and assure you that we are addressing these issues to improve our services and guest experience. We appreciate you bringing this to our attention and would welcome the opportunity to discuss your concerns further. Please feel free to reach out to us directly. Warm regards, Team Hotel Forest View & Restaurant

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Reshma Suryawanshi 6 months ago on Google

It was a wonderful experience staying with forest view hotel, the service was excellent, staff was polite and decent. Overall a very good place for vacation, thankyou Mr Sachin Sir for your personal assistant Service: 5

Response from the owner 5 months ago

Dear Guest, Thank you for your wonderful review! We're so happy to hear that you had a great experience staying with us. We're glad you enjoyed the excellent service and our staff's hospitality. A special thank you for recognizing Mr. Sachin's personal assistance. Your kind words mean a lot to us, and we look forward to welcoming you back to Hotel Forest View & Restaurant for another memorable stay. Warm regards, Team Hotel Forest View & Restaurant

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