Hotel Dolphin

Name: Hotel Dolphin
Address: Railway Rd, Katra, India
Telephone: +919419145322
Rating: 4

1259 votes

#28 of 168 restaurants in Katra

No info on opening hours

Railway Rd

Katra, India

All photos Exterior Interior

Add a photo

20 photos

Hotel Dolphin is distinguished by interior and meat

Check out how Hotel Dolphin looks outside

You can get some fresh air outside Hotel Dolphin

Add a photo

Add your opinion

If you want to remember Nau Devi Temple, come to Hotel Dolphin first. It's easy to find this place due to its convenient location. Imagine a combination of great meals and the accommodating staff, this is exactly what this spot provides you with. The terrific service is something these restaurateurs care about. Google users are quite generous with Hotel Dolphin: it was rated 4 stars.

Frequently mentioned in reviews

for wonderful stay

breakfast cosy atmosphere great service great location friendly staff

doubles cơm Rượu kacamak virado

See allLess

Ratings of Hotel Dolphin

Google

(4/5)

1259

Visitors' reviews on Hotel Dolphin

/ 168

Search visitors’ reviews

Add your review

Request content removal

Shailendra Pratap 2 months ago on Google

Hotel Dolphin, Katra – 1/5 Stars – Highly Dissatisfactory Experience I am compelled to submit this review to alert potential guests about serious shortcomings experienced during my recent stay at Hotel Dolphin, Katra. 1. Misleading Heater Charges The hotel promotes or verbally confirms “free room heater service” during the winter season. Relying on this assurance, we did not arrange alternative heating. At checkout, however, an additional charge of ₹350 per day per room was imposed for heater usage — an amount that was neither disclosed in the booking confirmation, nor clearly communicated at check-in. This constitutes misleading conduct and unacceptable billing transparency. 2. Substandard Room Service & Staff Behavior Requests for basic amenities (extra towels, hot water, etc.) were either ignored for extended periods or met with delayed, discourteous responses. Frontline staff displayed unprofessional attitude, including abrupt replies, visible irritation, and a general lack of courtesy — behavior that falls significantly short of acceptable hospitality standards. 3. Poor Food Quality Meals served through in-house dining and room service were consistently below par: watery dals, overcooked vegetables lacking flavour, excessively oily preparations, and hard, poorly made rotis. The overall taste and presentation were disappointing, forcing us to seek food outside the property. 4. Unhygienic Bathroom Conditions The bathroom showed visible signs of neglect — mould growth on tiles, residual hair, leaking fixtures, persistent unpleasant odour, and inadequate cleaning even after repeated complaints. Such conditions do not meet basic hygiene expectations. In summary, Hotel Dolphin failed to deliver on multiple fundamental aspects of hospitality: honest pricing, professional service, acceptable food quality, and basic cleanliness. Guests planning a visit to Katra, especially for the Vaishno Devi yatra, would be well-advised to choose alternative accommodation with better reviews and verifiable standards. Strongly not recommended. Rating: 1/5 (only to enable posting; the experience warrants lower if possible) Service: 1

Response from the owner a month ago

Miscommunication By the travel agent Property clear by it’s policies U can call & clarify Inconvenience deeply

Show replies (1)

Request content removal

MILIND DIXIT 3 months ago on Google

Hotel is very nice including the operational working team , we must appreciate there clearness over all , rooms are very nice in daimation it very much have everything as three star hotel , thanks to management.i am staying in # 105 we are from carnival tour Pune .all our best wishes to team keep it up

Response from the owner 3 months ago

Thanks sir

Show replies (1)

Request content removal

Huzeifa Ibrahim 4 months ago on Google

Worst hotel ever, no cleanliness, nothing available in room, tv not working, wifi not working, no proper respond from staff, if you ask anything from staff they straight away say no without any hesitation, food is not good...inshort if u want to waste your money u can go here.

All reviews