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Response from the owner
29 days ago
Dear Basu SBI,I'm deeply sorry to hear that your experience at Hotel Delhi Darbar was unsatisfactory. We understand that our failure to meet your expectations has left you feeling disappointed. I want to assure you that we take all feedback, both positive and negative, seriously and are committed to making it right.Could you please share more details about your visit with us, including the specific issues you faced? Your feedback is invaluable in helping us identify areas for improvement. You can reach out to us directly on 081972 92919, and I'll personally ensure that your concerns are addressed promptly.We value your loyalty and would like the opportunity to rectify the situation. Your satisfaction is our top priority, and we're committed to providing you with an exceptional dining experience. Please know that we're here to listen and make things right.Warm Regards,Team Hotel Delhi Darbar