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Response from the owner
2 months ago
Hi Vittal Ji, I'm so sorry to hear that you had a terrible experience at our hotel. I can imagine how frustrating it must be to receive undercooked food, especially when you're expecting a great meal. I want to start by apologizing for the subpar service you received. We take pride in providing exceptional hospitality, and it's clear that we fell short of that standard in your case. Regarding the issue with the chicken, I'm truly sorry to hear that it was not up to your expectations. We understand that the quality of our food is crucial, and we'll make sure to look into this matter immediately. ️ I'd like to invite you to share more details about your experience with our team. We'd love to hear more about what happened and how we can make it right. Please feel free to give us a call on 081972 92919, and we'll do our best to resolve the issue right away. Once again, I apologize for the inconvenience you've faced, and we hope to have the opportunity to serve you better in the future. We value your feedback and will use it to improve our services. Warm Regards, Team Hotel Delhi Darbar