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Come to this restaurant to try nicely cooked tandoori chicken, biryani and masala papad. Tasty gulab jamun is the tastiest dish. Hotel Chul Mutton - Sagar Takawale Group of Hotels, Pune - Satara Road, Near Kailas Bhel, Khed Shivapur, Pune is recommended for the gracious staff. The prompt service is something these restaurateurs care about. The homey atmosphere meets you at this place. Google users like this spot: it was rated 4.6 stars.
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Visitors' reviews on Hotel Chul Mutton - Sagar Takawale Group of Hotels, Pune - Satara Road, Near Kailas Bhel, Khed Shivapur, Pune
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$$$$
Price range per person INR 400 - INR 600
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Address
besides Kailas Express Inn, Opposite Konde Petrol Pump Khed Shivapur, Pune - Satara Rd, Pune, Maharashtra, India
Features
Сredit cards accepted
Delivery
Outdoor seating
Takeaway
Booking
Wheelchair accessible
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The mutton served in the thali ordered by my mother was not fully cooked and was very hard to chew. Still my mother ate it without raising a complaint to the restaurant management.
After sometime a lady manager on her own approached us to take our feedback, my mother gave a genuine feedback that the mutton is not fully cooked and hard to chew. The manager took the feedback with a surprised face and simply went away, no remorse, no apology and shockingly she never approached our table again.
The ignorance from the lady manager by not taking any action on the feedback she herself inquired for. Is very insulting.
Extremely disappointed. Customers feedback & opinions are not valued in this restaurant. This branch not recommended.